{"title":"Start Here","description":"\u003cp\u003eNew here? These are the pieces people order first. A good portrait, something to hold onto.\u003c\/p\u003e","products":[{"product_id":"pet-portrait-canvas","title":"Pet Portrait on Canvas","description":"\u003cp\u003e\u003cstrong\u003eYour pet, from your favourite photo.\u003c\/strong\u003e Send us one photo and we turn it into a portrait in\nthe style you pick, each one designed by our artists. Before it prints we check the ears, the muzzle and\nthe markings against your photo, then send it to you to approve. Nothing goes to press until you say yes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow a Sweetum is made.\u003c\/strong\u003e You send one photo. We compose an original portrait from it with AI, a person checks the likeness against your photo, and you see a proof. Nothing is printed until you approve it.\u003c\/p\u003e\n\n\u003ch2\u003eHow to send your photo\u003c\/h2\u003e\n\u003cp\u003eAfter you order, reply to your order confirmation email with the photo, one for each pet. One good\nphoto is enough: facing the camera, in daylight, ears relaxed. If the one you send will not do your pet\njustice, we will say so and help you pick a better one.\u003c\/p\u003e\n\n\u003ch2\u003eYour proof\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eYou see a proof before anything is printed.\u003c\/strong\u003e It arrives by email within one\nbusiness day of your order, with a link that opens straight to it. No account, no password. Approve it,\nor ask for a change; \u003cstrong\u003e3 changes are included\u003c\/strong\u003e and there is never a charge for them,\nbecause nothing has been made yet. Still not right after the third? Tell us and we will either keep working on\nit or refund you in full, whichever you prefer. Each proof we send gives you \u003cstrong\u003e48 hours\u003c\/strong\u003e;\nif we do not hear from you in that time we print the style you chose, so your order is not left waiting. We\nwill remind you before that happens.\u003c\/p\u003e\n\n\u003ch2\u003eShipping\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eFree US shipping on orders over $89\u003c\/strong\u003e, otherwise $9.99 flat.\nStandard orders go to production in the next business day's batch and arrive in \u003cstrong\u003e7 to 10 business days\u003c\/strong\u003e\nafter you approve your proof. \u003cstrong\u003eExpedited ($14.99)\u003c\/strong\u003e goes straight to production the moment\nyou approve and arrives in \u003cstrong\u003e4 to 6 business days\u003c\/strong\u003e. Both are fully tracked.\u003c\/p\u003e\n\n\u003ch2\u003eIf something is wrong\u003c\/h2\u003e\n\u003cp\u003eBecause every piece is made for one animal and printed only after you approve it, we cannot take it back\nbecause you changed your mind. We will always put these right: it arrived damaged, it was misprinted, or it\ndoes not match the proof you approved. Send us a photo within 30 days of delivery and we will remake it or\nrefund you. Your call.\u003c\/p\u003e\n\n\u003ch2\u003eIs this made by a real artist?\u003c\/h2\u003e\n\u003cp\u003eOur artists design every style: the light, the palette, the way a black coat has to be lit so the ears\ndon't disappear. That work happens long before your photo arrives, and it is what you are choosing between.\nYour pet is then painted into that style using AI, compared against your photograph by an independent system,\nand sent to you as a proof. Nothing is printed until you approve it.\u003c\/p\u003e\n\n\u003ch2\u003eWhat happens to your photo\u003c\/h2\u003e\n\u003cp\u003eIt is used to make your portrait and nothing else. It is processed by the AI providers named in our privacy\npolicy, kept while your order is produced, and \u003cstrong\u003edeleted 14 days after it ships\u003c\/strong\u003e. That window\nis only so we can reprint if your parcel arrives damaged. We never sell it and never use it in marketing\nwithout your permission. Ask us to delete it sooner and we will, same day.\u003c\/p\u003e","brand":"Sweetum","offers":[{"title":"Paper \/ 8\"×10\" \/ Print only","offer_id":50132047036658,"sku":"SWTM-WC-PAP-08X10-PRINT","price":45.99,"currency_code":"USD","in_stock":true},{"title":"Paper \/ 8\"×10\" \/ Framed","offer_id":50132048675058,"sku":"SWTM-WC-PAP-08X10-FRAME","price":120.99,"currency_code":"USD","in_stock":true},{"title":"Paper \/ 11\"×14\" \/ Print only","offer_id":50132047069426,"sku":"SWTM-WC-PAP-11X14-PRINT","price":56.99,"currency_code":"USD","in_stock":true},{"title":"Paper \/ 11\"×14\" \/ Framed","offer_id":50132048707826,"sku":"SWTM-WC-PAP-11X14-FRAME","price":158.99,"currency_code":"USD","in_stock":true},{"title":"Paper \/ 12\"×16\" \/ Print only","offer_id":50133185069298,"sku":"SWTM-WC-PAP-12X16-PRINT","price":61.99,"currency_code":"USD","in_stock":true},{"title":"Paper \/ 12\"×16\" \/ 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